THE SOUTH SOUND VILLA - RENTAL TERMS AND CONDITIONS

PAYMENT POLICY:

 50% of the rent is due within 14 days of booking to confirm your reservation. The balance of the rent , including the $800 damage deposit is due 60 days prior to your arrival. No shows, late arrivals, change in number of persons, and early departures after arrival are non-refundable. (see hurricane policy, below) No refunds will be granted unless there is a problem which cannot be cured within 24 hours, and which causes the Guest extreme and undue discomfort or serious inconvenience. Guests who abandon the villa without authority agree they have no rights to compensation.

CANCELLATION POLICY:

There is no refund  unless the property can be re-booked for the same rate and time.   We will credit you for a future booking without penalty, if a cancellation is necessary.   We strongly suggest you purchase travel insurance to cover your costs in the event you are forced to cancel.

DAMAGE DEPOSITS:

Damage deposits are refunded within 2 weeks of your departure, provided there is no breakage, damage, missing items, long-distance calls charged to the villa's telephone or extraordinary clean up.

LIABILITY:

The owner of the South Sound Villa assumes no liability for property loss or damages; nor liability for injury, accidents, delay, or irregularity which may be occasioned either by reason of defect in any vehicle or the acts of any company or persons engaged in conveying passengers to or from the villa. Transportation (airlines, rental cars and taxis) are supplied by providers who operate independently of the South Sound Villa and the owner assumes no responsibility for any loss, injury, or damage to person or property because of the acts of those providers.  Guest(s) shall indemnify and hold harmless the South Sound Villa or it's owner for any claims for personal injury or property damage arising from the vacation rental. Any claims are subject to the Laws of the British Virgin Islands .  Guests are responsible for the villa and it's contents during occupancy.

HURRICANE POLICY:

In the event of a pending hurricane, all guests MUST vacate the Villa when instructed to do so by the owner of the South Sound Villa or its staff. (Any unused rent and taxes will be refunded). It is the sole responsibility of the guest to secure other lodging or change airline tickets for an early departure.  Our staff will instruct you where to go during the hurricane and when you can return to the villa if you decide to stay on-island.

SMOKING:

Smoking is not permitted inside the villa. Please limit smoking to outside decks and patios and place all cigarette butts in ashtrays and garbage receptacles.

NO PETS:

Pets of any kind are not allowed unless prior arrangements have been made.

COMPLAINTS AND MAINTENANCE:

The South Sound Villa will make every effort to keep the villa and its inventories in good working order. In case of a maintenance problem, we will strive to repair the problem as soon as possible after being notified. However, no refund or rate adjustment will be made for unforeseen mechanical failures such as the supply of electricity, water, pool filtration systems, telephone, television, internet  service, appliances, etc. The use of the fiberglass dinghy and engine, scuba gear or the sailboard is complementary and is not a cause for a refund should it not be available or requiring maintenance. It is the Guest's obligation to report any problems or damage IMMEDIATELY to the owner of the South Sound Villa or its staff.

ENTRY INTO VILLA:

The South Sound Villa staff may enter the villa to perform any repairs as necessary.   We may show the villa to other clients but only with your approval.

SUBSTITUTION:

The South Sound Villa reserves the right to substitute like or better accommodations without liability, should the villa  be deemed not usable by us for any reason. If comparable accommodations are not available, Guest may receive a complete refund of all monies paid for the original Villa.

ILLEGAL DRUGS AND HAZARDOUS MATERIALS:

Guests and members of their party shall not use or permit to be brought into any villa any illegal substances or articles deemed hazardous to life, limb or property.

CAPACITY OF VILLAS:

The total number of persons allowed in the villa at any one time is restricted to the number of persons scheduled and paid for. Should a group misrepresent themselves, they will be required to pay for the excess persons immediately, or vacate the villa without refund. Exceptions are made only for infants; if sleeping in a baby crib, they are NOT included in the villa's total count.

QUIET ENJOYMENT AND PARTIES:

The South Sound Villa maintains an atmosphere for the quiet enjoyment of Guests. We rent to family groups and responsible adults only; absolutely NO house parties or functions such as weddings are allowed without advance permission. Guests shall be sufficiently quiet and peaceful, so as not to disturb other residents of the area. In any dispute or claim arising out of this rent agreement, the laws of the British Virgin Islands shall apply and the prevailing party shall recover its costs, expenses and reasonable attorney's fees. This agreement becomes binding upon receipt of your rental deposit. Our receipt of your payment constitutes your acceptance and agreement to these terms, conditions, limitations and restrictions. If you have any problems or questions with any of the preceding, please BE SURE to contact us BEFORE you send us your rental deposit. Thank you.